Delivery
ROI and NI shipping €4.99 or free for orders over €40!
Due to the Covid-19 pandemic, please allow extra time for items to be delivered due to increased demands on couriers services.
All orders for standard delivery are normally dispatched within 1 - 3 working days from payment. We expect delivery to be within 2-5 working days after the date of clearance of your order. Delivery dates are dependent on the weight of your order and/or the shipping destination.
Always examine the packaging at the point of delivery. It is your responsibility to inform us of any damage to products within 48 hours of delivery.
Please notify us immediately if any incorrectly supplied goods have been sent to you, within 48 hours.
In the event that all or part of your order is not available, we shall notify you by e-mail as soon as possible. Unavailable stock and special order items are normally dispatched within 5 to 10 days. We will attempt to keep you regularly updated on any items ordered that are likely to be on back order for more than 14 days. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the item(s). We will endeavour to deliver goods within the times stated but any dates we specify are approximate only and we will not be held liable for any delay or failure to achieve any delivery or other date.
In the event of a non delivery, please notify us within 10 working days from the expected delivery date.
Once your order has been dispatched from GL Home and Garden you will receive an email in from us informing you as such, it is from then that the delivery time frame will commence.
All delivery estimations are approximate and can be delayed due to circumstances beyond our control, but we will be happy to help you resolve any unexpected carrier delays.